Privacy Statement

Effective Date: 10/1/2024

We value your privacy and are committed to safeguarding your personal information. This Privacy Statement explains how we collect, use, share, and protect your data in compliance with the guidelines provided by Mobile Network Operators (MNOs) and other applicable regulations. Importantly, we want to make it clear that your personal information will never be shared or sold to third parties for marketing purposes. By using our services, you consent to the practices outlined in this Privacy Statement.

1. Information We Collect

We collect personal information directly from you and automatically through your use of our services. This may include:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing information, and contact details.
  • Mobile Device Data: Device identifiers, IP address, mobile network information, and other technical data related to your use of mobile services.
  • Location Data: Geolocation information from your mobile device when location-based services are enabled.
  • Usage Data: Call history, data usage, browsing patterns, and app usage details.
  • Communication Preferences: Preferences for receiving service-related communications.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, maintain, and improve our services, including mobile network connectivity.
  • To process transactions, billing, and payments.
  • To communicate with you regarding your account, technical support, and service updates.
  • To personalize your experience and recommend relevant content or services.
  • To comply with legal obligations and protect our legal rights.

We will not use your personal information for any marketing purposes without your explicit consent, and your data will never be shared or sold to third parties for marketing or promotional activities.

3. Sharing Your Information

We may share your personal information only under specific circumstances, which do not include marketing purposes:

  • Mobile Network Operators: To facilitate mobile network connectivity and ensure service functionality.
  • Service Providers: Third-party companies that assist in delivering, maintaining, and improving our services (e.g., cloud providers, analytics, billing processors). These providers are strictly prohibited from using your information for their own marketing or promotional activities.
  • Legal Authorities: When required by law, such as in response to a legal request, subpoena, or court order.
  • Affiliates or Partners: For the provision of joint services, but only under conditions where your data is protected and not used for marketing.

We will never share or sell your personal information to third parties for the purpose of marketing, advertising, or promotional activities.

4. Your Rights and Choices

You have the right to:

  • Access and Update: Access, correct, or update your personal information at any time.
  • Opt-Out: Opt-out of receiving marketing communications (if applicable) by following the unsubscribe instructions in our emails or contacting customer support. We emphasize that we do not use your information for unsolicited marketing.
  • Data Portability and Deletion: Request a copy of your data or ask us to delete it, subject to legal requirements and service obligations.
  • Location Data: Disable location-based services through your device settings, though this may affect service functionality.

5. Data Retention and Security

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. We employ industry-standard encryption and security protocols to protect your information from unauthorized access, loss, or misuse.

6. International Transfers

If your data is transferred outside your home country, we ensure it is protected under applicable laws, including agreements that require data protection in line with regulatory standards.

7. Changes to This Privacy Statement

We may update this Privacy Statement to reflect legal changes, operational adjustments, or to improve transparency. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Statement or how your personal information is handled, please contact us at:

Anchor Pools Inc.
[email protected]
(631) 644-0862
PO Box 1050, Remsenburg, NY 11960